Returns & Exchanges
At Daya Jewelry, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your new piece, we offer a 30-day window for returns and exchanges on all unworn items in their original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully place the jewelry in its original branded box and secure it within a padded shipping mailer to prevent damage during transit.
Ship the Item
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location within 7 days of your request.
Receive Your Refund
Once our quality control team inspects the returned item, we will issue a refund to your original payment method or process your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing